Production Engineer - Hyderabad

<ul> <li>Provide L1 production support for managed services, ensuring the stability and availability of systems and applications.</li> <li>Respond to incidents and service requests, troubleshooting and resolving issues in a timely manner.</li> <li>Monitor system health and performance, proactively identifying and addressing potential problems.</li> <li>Collaborate with cross-functional teams to resolve complex technical issues.</li> <li>Document support activities, solutions, and procedures.</li> <li>Willingness to work in a rotational shift schedule.</li> </ul>